Terms and Conditions for Mindfully You Coaching packages:
Thank you for choosing Mindfully You and me to support you as you take steps towards the your authentic AF life! I’m so excited to go on this journey with you!
Below is a coaching agreement, so that we are on the proverbial “same page” and working in unison.
Your payment covers two 50 minute scheduled coaching sessions each month plus unlimited brief check-ins as needed via Voxer. A personalised email with tips, tasks and more after each session, and one QFT Healing Session for a 3 Month package, and two QFT Healing Sessions for a 6 Month Package. The fee will be refundable on a prorated basis in the event of serious illness or other serious emergency.
The service provided to the CLIENT by the COACH is coaching, as designed jointly with the CLIENT. Coaching, which is not directive advice, counselling or therapy, may address overall goals, specific projects, or general conditions in the CLIENT’S life. Coaching services may include setting priorities, establishing goals, identifying blocks, traumas etc, brainstorming, creating action plans, asking clarifying questions, and providing models, tools, examples and in-the-moment skills training. The COACH promises that all information provided by the CLIENT will be kept strictly confidential, as permissible by law.
Throughout our coaching relationship the COACH will engage in direct and personal conversations with the CLIENT, which will include asking explicit questions and making requests. The purpose of these interactions is to remind the CLIENT of his/her own intentions, and coach him/her to realise them. In order for our coaching relationship to achieve the maximum result the COACH asks that the CLIENT agrees to the following:
- Be honest and participate FULLY. Recognise that our sessions are a safe place to look at what you really want, and what it will take to make it happen.
- Make a commitment to the action plans you create and do what you have agreed to do.
- Understand that the power of the coaching relationship can only be granted by you, and commit to making the relationship powerful. If you see that the coaching is not working as you desire, communicate, and take action to return the power to the relationship.
MY COACHING COMMITMENT TO YOU
As a coach & Healer I commit to:
- Partnering with you in a thought-provoking and creative process that supports you in reaching your goals and fullest potential
To honouring your privacy and right to self-determination – you will always be the driver in this journey
- Maintaining standards and duty of care as a Mindset Coach & healer
- Maintaining privacy and confidentiality and all records safely
WHAT COACHING INVOLVES
Coaching is an ongoing relationship between a coach and a client. The opportunity for success for the coaching client dramatically increases because changing habits and creating possibilities is a process.
Coaching is a structure that facilitates the process of personal, professional and/or spiritual development. The client and coach agree that the coaching relationship will be designed together.
Coaching honours that you know yourself best, and that you hold within you your own answers to your own challenges. Coaching is not advice, therapy or counselling. Coaching uses thought provoking inquiry to elicit your skills and abilities to solve your own challenges. Coaching sets aside all judgement and honours the clients right to live their lives in their way, yet it will at times, be challenging your views where it is in the best interests of achieving your vision and goals that you have expressed.
By entering this relationship the Coach and Client acknowledge that the client wants to make significant process and change in his/her life. Because the process and change can happen at rates that are unique to the individual, the coach and client commit to working with each other for an initial 12 or 24 week period. This allows the coaching relationship necessary time to develop and process through objectives, obstacles and success’s that occur.
We will get to know each other and settle into the session, then together, we will run through a series of questions you will have forwarded me your answers to earlier and quickly begin to discuss what it is that speaks loudly to you about your future, what your major area of concern is and what the ideal future looks like to you. Together we will create a plan with goals, future visions of the end point, actions, and strategies to get you there. We’ll use tools to help visualise and articulate your path and to help you reflect on where you are going. At the end of the session we will look back at what we have covered and talk about where to next.
All Coaching sessions are conducted by me. These sessions will be via Zoom or in person.
At the scheduled appointment time, the Client agrees to arrive or call the Coach at an agreed time/number. The Coach and the Client commit to start and finish each session on time. If the client is more than 15 minutes late for a coaching session, the Coach will assume the session is cancelled and the client will forfeit the session fee.
Rescheduling a coaching session is easily done with appropriate notice. Please allow a minimum of 24 hours notice to any appointment changes. Appointment missed with without 24 hours notice will only be rescheduled at the COACH’S discretion.
In-between the coaching sessions, the client may feel free to message the Coach via Voxer. The client understands that the Coach may take time to respond due to Family Life and these messages will be limited to short replies.
At present the coaching relationship does not fall under “privilege”. Still the coaching relationship is built on trust. The Coach agrees to keep all conservations and information with the client private and confidential. No personal ideas or information of the client will be shared as per privacy laws and duty of care.
12 week commitment: After the initial consultation, the client receives a 50 minute zoom chat, or in-person coaching session each fortnight, for the 12 weeks. Supplemental message support is also provided, between sessions.
24 Week commitment: After the initial consultation, the client receives a 50 minute, zoom chat, or in-person coaching session each fortnight, for the 24 weeks. Supplemental message support is also provided between sessions.
Monthly Agreement: After the initial 12/24 week commitment, the client may continue to work with the COACH in a way agreed between the two Parties.
Fees are payable in advance of the 1st of each month, unless otherwise agreed.
Packages are payable in advance in full, unless otherwise agreed.
The Client agrees to pay the monthly fee or in full before coaching services are provided for the month.
Payments can be made in cash or bank transfer, or by Stripe or Paypal link.
In the case of a short notice booking, fees are due at the time of the booking.
In the event of default on payment, the Client shall be liable for Mindfully You (Sarah Noble’s), costs and expenses (including legal costs and any debt collection costs) in recovering payment.
As part of the Coaching Agreement the Client agrees to provide the Coach with a Testimonial. This is optional. In providing a testimonial you agree to the use of your comments, video and/or picture being used in my marketing.
Agreement indicates compliance with the above requests and understanding of the services to be provided.
General terms for all Products & Services:
By using this website https://www.mindfullyyou.nz (“Website”), You are deemed to have read and agreed to the following terms and conditions:
“Customer”, “You”, “User” and “Your” refers to you, the person accessing this Website and exploiting Our Services/Products and therefore accepting the Company’s terms and conditions and;
“User Account” or “Account” shall mean the online account maintained by the User at the Website to avail of the Services;
the “Company”, “Our”, “We” and “Us”, refers to Our Company, Mindfully You (Sarah Noble).
“Party” or “Parties” refers to both the Customer/User and Ourselves, or either the Customer or Ourselves. “Product” refers to a unique product provided by our Company as a result of Our commitment and services (“Services”).
Any use or access by anyone under the age of 16 is prohibited unless permitted by the laws of Your country of residence, and certain regions and/or Products may have additional requirements and/or restrictions.
All rights not expressly granted to You under these Terms are reserved to the Company.
The Website allows You to purchase Masterclasses and other Services (Product) for a fee. We may at Our sole discretion engage third party service providers from time to time to provide certain Services. Each such purchase is intended to be used ONLY BY ONE PERSON, unless specified otherwise under Product’s details. YOU ARE NOT ALLOWED TO SHARE YOUR PURCHASE AND/OR PROVIDE ACCESS TO SUCH PURCHASED TO A THIRD PARTY. Please acknowledge that the Products we provide You with for a fee paid through Our Website constitute Our intellectual property and may not be exploited in any way prohibited by these Terms.
Subject to these Terms and Our policies, We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use Our Services/Products. You may use Our Product(s) only for Your personal, non-commercial use, unless You obtain Our written permission to otherwise use the Product(s). You also agree that You will access, and/or use only one User Account, unless expressly permitted by Us, and You will not share access to Your User Account or access information for Your Account with any third party. Using our Services/Product(s) DOES NOT GIVE YOU THE OWNERSHIP OF OR ANY INTELLECTUAL PROPERTY RIGHTS in Our Services or the Product(s) you access for a fee paid through Our Website.
We are committed to protecting Your privacy. We will only use information collected from individual Customers particularly email addresses to facilitate and deliver orders as part of Our commitment to provide the Services Our Customers have paid. Moreover, as We endeavour to provide You better products/services. We will also be using Your emails to promote Our other products/services. You can opt out anytime by pressing the unsubscribe button that can be found in every email We send. We will constantly review Our systems and data to ensure the best possible service to Our Customers.
We will provide Customer support services to Our registered Users via electronic mail. If You experience any difficulties using Our Product please notify us using the following email: email@example.com with a subject line “Support”.
However, We will not be liable or in any way responsible for Your own technical issues, internet speed and other related to Your access/device/location matters and We reserve the right to solely determine whether such difficulty exists on Our side.
The information on this Website is provided on an “AS IS” basis. To the fullest extent permitted by law, this Company: (i) excludes all representations and warranties relating to this Website and its content or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this Website and/or the Company’s Products; (ii) excludes all liability for damages arising out of or in connection with Your use of this Website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal Product of things or You have advised this Company of the possibility of such potential loss), damage caused to Your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT (A) THE PRODUCT(S) WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR ACHIEVE THE INTENDED PURPOSES, (B) THE PRODUCTS WILL NOT EXPERIENCE OUTAGES OR OTHERWISE BE UNINTERRUPTED, TIMELY, SECURE OR ERROR- FREE, (C) THAT DEFECTS ON THE PRODUCTS WILL BE CORRECTED.
Purchasing a Product or service:
We offer paid Product(s) and services (s) for a fee. You are responsible for paying all fees charged by Us and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Product(s) and services (s). When you make a purchase, you agree not to use an invalid or unauthorized payment method. You agree to commit to completing your payment plan if you selected paying by instalments. We reserve the right to disable access to any Product for which we have not received adequate payment. Unless otherwise stated, all fees are quoted in NEW ZEALAND Dollars. You are solely responsible for any sales, value-added, withholding or similar taxes that apply to Your purchase, whether domestic or foreign.
You can purchase Our Product(s) AND Services via Stripe, credit card or debit card:
If You choose to pay by credit card You authorize Us to charge Your credit card or bank account for an amount of Product’s applicable fee. If You choose to proceed with a purchase via Stripe, You further authorize Us to use a third party to process payments.
By purchasing any Product or Service through Our Website, You hereby consent and agree to abide by such third-party Internet payment service providers’ customer terms and conditions, and privacy policies, and understand that we have no control whatsoever on such customer terms and conditions, and privacy policies. IF You DO NOT AGREE to such third-party Internet payment service providers’ customer terms and conditions or privacy policies, DO NOT PURCHASE ANY PRODUCT or Service . This is Your sole responsibility to find, read and understand any third party policies.
There are no refunds or cancellations on all products & services.
Refunds are not provided for change of mind.
Sarah Noble may, at their sole discretion, provide a refund for products and services, depending on the user circumstances.
As a Customer, You agree not to:
Circumvent, disable, or otherwise interfere with security-related features of the Website;
Disparage, tarnish, or otherwise harm, in Our opinion, Website and/or the Service;
Use the Product in a manner inconsistent with any applicable laws or regulations;
Interfere with, disrupt, or create an undue burden on the Service or the networks or services connected to the Service;
You will not share access to Our Products or services with a third party (unless otherwise permitted by us separately in writing); will not lease, sell, grant or otherwise exploit Our Product(s) in a way prohibited by these Terms.
Attempt to bypass any measures of the Website designed to prevent or restrict access to the Service, or any portion of the Website.
USER CONTENT AND CONDUCT
In case Our Services enable You to share your content (“User Content”), You retain all intellectual property rights in, and are responsible for, the User Content You create and share. However, by submitting User Content you grant other Users and Company the right to share Your User Content via any social media platform.
As a user of the Site, you agree not to post any Prohibited Content:
- Profane language or content;
- Content that promotes, fosters, or perpetuates discrimination on the basis of race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income or other protected status under applicable law;
- Inappropriate sexual content or links to inappropriate sexual content, nudity or obscene;
- Conduct or encouragement of illegal activity;
- Private and confidential information;
- Content that violates a legal ownership interest of any other party.
INTELLECTUAL PROPERTY OF OUR COMPANY
Unless otherwise indicated, this Website is Our proprietary property and all source code, databases, functionality, software, Website designs, audio, video, text, photographs, and graphics on the Website (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by Us or licensed to Us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws in various jurisdictions including EU and US, international copyright laws, and international conventions.
Where You have provided testimonials (in any format), We may use those testimonials to refer to You in Our websites, and other media (including social media channels).
TERM AND TERMINATION
The Company may terminate your access to all or any part of the Website, Services and/or Product(s) at any time, with or without cause, with or without notice, effective immediately.
You can stop using our Services at any time. Please refer to Refunds.
You agree to indemnify, defend and hold harmless Company and its affiliates, and their respective licensors and Service Providers, and all officers, directors, owners, agents, or licensors of any of the foregoing (collectively, the “Indemnified Parties”) from and against any and all losses, damages, liabilities and costs, including reasonable Attorney’ fees, sustained by any of the Indemnified Parties in connection with any claim arising out of Your use of Our Website or Product(s), or any breach by You of these Terms. Under no circumstances shall We be liable for any amount exceeding the fee paid for the Services/Product(s) ordered.
If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have in accordance with these Terms or granted by law.
APPLICABLE LAW AND JURISDICTION
These Terms and Conditions are governed by the laws of New Zealand and NZ Courts competent to hear appeals from them.
The Terms constitute the sole and entire agreement between You and Us regarding this Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services/Product(s)/Website.
For questions or clarifications regarding Our Terms and/or any other matters related to Our Services/Products, please contact Us at firstname.lastname@example.org